Better Wine

Start a wine tasting survey easily

- PROMPT -

An easy to user wine tasting survey tool for employees to capture feedback and for customers to get the wine match their preference.

- PROBLEM -

How do we use wine tasting to capture these date to give the customer better solution to help them make purchase decisions?

Traditional Wine Tasting Survey

- Questions burdan for customer to answer

- Information burdan for staff to collect 

VS

- SOLUTION -

To solve the problem I create a customer online survey tool for our empolyees, anybody in the store can take this ipad application, they can in a minute sign up a survey for any type of any typy of wine tasting ( form online register to casual )

- OBJECTIVES -

1

Easy to start interface

Staff can create the survey before customer coming, and quickly start the  survey customer come.

Before customer coming...

For Staff

Create a survey and save for later

⦿ Choose a wine 

    - by category

    - by scan wine tag

    - by search

⦿ Save for later

After customer coming...

For Staff

Quick start the previews survey and add the information of the costomer.

⦿ One-click start suvey

⦿ Age check

2

 Depth Question and Customer Award

The questions are in depth. User have option to answer the advance questions or not which saves users’ time. Plus, they will get award when they finish the survey.

⦿ Interaction questions

⦿ save users' time

⦿ Award survey

Give device to customer...

For Customer

Get reward page

Easy for staff know each wine reviews include the flavor of the wine and the popularity of the wine to better managment and sale the wines 

3

Survey review

Easy for staff know each wine reviews include the flavor of the wine and the popularity of the wine to better managment and sale the wines 

Benifit

These survey will clearly help us identify the key aspect that our customers responding to and help us to appericiate those customer better advice in recommandations, real-time feedback deployment

User case

Total wine are lauching 3 red wines tasting. The stuff open up the dashboard to create a survey and save it to quick start column. When the customer coming the staff can quick start the previews survey by just one click and give it to the customer